We are here to help

The "Help & FAQs" set out the terms and conditions (the "Terms and Conditions") by which the products and services listed on this website (the "Site") are sold and /or provided to you. Please read these Terms and Conditions carefully before purchasing any of the products and/or services listed on the Site. You should understand that by purchasing any of the products and/or services offered on this Site, you agree to be bound by these Terms and Conditions. Please also take note that the Terms and Conditions will only be posted on the Site, and that we may make changes to the Terms and Conditions at any time without any prior notification being given. You should visit the Site regularly to ensure that you are kept informed of the latest Terms and Conditions.
For the sake of clarity, these Terms and Conditions apply when 1) you purchase products and/or services from AEGLE through this Site, and 2) you purchase products and/or services that will be provided by any party who has been authorised by AEGLE to sell products and/or services on this Site.

Payments

What payment method do you offer?

  • AEGLE accepts payments made with Credit Card, Debit Card and Paypal
  • A pre-authorised amount is reserved by your credit card or debit card when your order is processed. The pre-authorised amount will be charged once the order is despatched for delivery.
  • The base currency used at AEGLE is Singapore Dollars (SGD) and all transactions are conducted in the base currency. Prices may change without prior notice. Current prices apply on items previously left in the shopping cart.
  • We are unable to change the mode of payment (eg. from cash to credit card, or vice versa) once an order has been placed.

ORDER ISSUES

I'm missing a product from my order, what do I do?

Please kindly contact us at : www.aeglespot.com/contact-us and we will get in touch with you as soon as possible.

i have received a wrong product from my order, what do i do?

Please kindly contact us at : www.aeglespot.com/contact-us and we will get in touch with you as soon as possible.

Delivery

Local delivery

  • For orders that are instructed to be left at the doorstep/ riser/ shoe rack/ cupboard/ reception area, it shall be at your sole risk and you accept all liability and risk of loss, theft, and damage. For all other deliveries, please arrange for someone to receive the delivery and sign off the delivery device.
  • All orders are handled by EasyShip and shipping charges applies unless a minimum spending of $50 is made.

RETURNS AND EXCHANGES

What is your return and refund policy?

Returns and Refunds Policy

Thank you for shopping at AEGLE.

Please read this policy carefully. This is the Return and Refund Policy of AEGLE.

Physical Product

We do not issue refunds for Physical products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By visiting this page on our website: www.aeglespot.com/contact-us

STILL HAVE ANY QUESTIONS?

 support@aeglespot.com